Returns are not accepted, please contact us if you have any issues with your order.
Your due date is after the close of each billing cycle (invoice date). If payment is not received by the due date listed above, 10.0% of the total amount due will be added to the account and will incur interest every billing cycle period. We will not charge you any interest on purchases if you pay your entire balance by the due date. If you are charged interest, it will be a minimum of $5 and will be added to your next bill and will be mailed to you during the next billing cycle.
After 3 missed payments, we will charge a $35 fee and will send a certified letter to the address on file as a final notice. If we do not receive payment or you do not contact us within 30 days of that notice, your account may be placed with an outside collection agency. Once an account is marked delinquent, the account is closed and can no longer be charged. Accounts are marked delinquent after 3 missed payments.
If you are tax exempt, please provide us with proper documentation with your payment (minus tax) and we will adjust the invoice accordingly.